A Customer Delivery SLA Event is sent when a customer delivery process is approaching or past its SLA date. This event is associated with the Associate Delivery fulfillment type.

Queue name: q.FulfillmentOrder.CustomerDeliverySLA.<StoreId>.2-0

Schemas:

Sample Message

Copy
<FulfillmentOrderCustomerDeliverySLAEvent fulfillmentOrderId="100052309744001" customerOrderId="0017301790250"
    storeId="TMS_US" fulfillmentOrderStartPickSLASource="SOMS" type="APPROACHING/EXPIRED" orderDate="2021-10-02T12:55:34+00:00" locale="en_US">
     <Customer>
          <Name>HERB BROOKS</Name>
          <EmailAddress>myemail@email.com</EmailAddress>
          <CustomerPhoneNo>2624155416</CustomerPhoneNo>
     </Customer>
     <FulfillmentType>STORE_PICK_UP</FulfillmentType>
     <PickTicketNo>100013952</PickTicketNo>
     <ShippingAddress>
          <Name>
               <LastName>Dover</LastName>
               <FirstName>Eileen</FirstName>
          </Name>
          <PhoneNumber>9995554444</PhoneNumber>
          <EmailAddress>email@email.com</EmailAddress>
          <PhysicalAddress>
               <AddressId></AddressId>
               <AddressType></AddressType>
               <Line1>123 Easy Street</Line1>
               <Line2/>
               <Line3/>
               <Line4/>
               <City>Anytown</City>
               <MainDivisionCode>WI</MainDivisionCode>
               <CountryCode>US</CountryCode>
               <PostalCode>53022</PostalCode>
          </PhysicalAddress>
     </ShippingAddress>
     <ProxyPickupDetails>            
          <Name>
               <FirstName>Fozzie</FirstName>
               <LastName>Bear</LastName>
          </Name>
          <EmailAddress>nonamepickup@abc.com</EmailAddress>
          <PhoneNumber>7894561239</PhoneNumber>
          <PhysicalAddress>
               <Line1>123</Line1>
               <Line2>Sesame</Line2>
               <Line3>Street</Line3>
               <City>Fictionville</City>
               <MainDivisionCode>PA</MainDivisionCode>
               <PostalCode>19454</PostalCode>
               <CountryCode>US</CountryCode>
          </PhysicalAddress>
          <Relationship>Brother</Relationship>
     </ProxyPickupDetails>

     <OrderItems>
          <OrderItem id="36-8772333">
               <LineItemNumber>1</LineItemNumber>
               <OrderedQty>4</OrderedQty>
               <CustomAttributes>
                    <Attribute>
                         <Key>Key1000</Key>
                         <Value>Value100    </Value>
                    </Attribute>
               </CustomAttributes>
          </OrderItem>
     </OrderItems>
     <StoreFrontDetail>
          <StoreCode>TMS_NA-Store1</StoreCode>
          <StoreName>Augusta Store 125</StoreName>
     </StoreFrontDetail>
</FulfillmentOrderCustomerDeliverySLAEvent>