For in-store pickup orders, the Order Pickup Reminder event is sent when a customer has not picked up an item from the store after a predetermined time period.

Radial supports two different ways to receive event messages from this API and other event-based APIs.

Schemas:

Order Pickup Reminder Event Types:

  • Pickup reminder message
  • Pickup reminder proxy message

XPath: /OrderPickupReminder/OrderItem/

Proxy event will have extra ProxyInformation. For example:

Copy
<ProxyInformation>
     <ProxyName>Proxy Pickup Person Name</ProxyName>
     <ProxyFirstName/>
     <ProxyLastName/>
     <ProxyEmail>proxypersonemail@domain.com</ProxyEmail>
     <ProxyPhone/>
     <Relationship/>
</ProxyInformation>

OrderPickupReminder Messages

For queue-based implementations, a new OrderPickupReminder message is generated for each new event.

Queue name: q.Order.Pickup.Reminder.<StoreCode>.2-0

Single-Event Message Examples

Click any heading below to view the contents of the sample message file.

OrderPickupReminderList Messages

For Webhooks-based events, Order Pickup Reminder events are grouped together in one OrderPickupReminderList message.

Event List Message Examples

Click any heading below to view the contents of the sample message file.