Create Reship

The Create Reship operation creates a zero cost reship request. This operation allows you to use your own customer service tools to reship an order at no cost to the shopper.

URI Summary

Operation	Action	URI Template	URI Example	Transaction Type	Unique RequestID Needed for Duplicate Detection?	Non-URI Request Payload
Create reship	POST	/vM.m/sellers/{sellerId}/orders/{orderId}/reship	/v1.0/stores/TMSUS/order-manage/orders/1234/reship.json	Create zero cost reship request.	No	Reship-Create-1.0.xsd

URI domain name: Radial recommends using the new domain at apg.radial.com. To connect to production Radial APIs, use the following form of the URL:

https://apg.radial.com/v1.0/proxyname/storecode/function

You should have received the applicable information for proxyname, storecode, and function from your Radial representative.

Note: The old domain will still be in operation until further notice from Radial. For more information on Radial API URIs, see API Requests and Responses.

Error Codes

Error Code	Error Description	Scenario	Header/ Line
GSIZCR0001	Requested quantity is more than available quantity to reship.	QuantityToReship is more than the quantity available to reship.	Line
GSIZCR0009	There is a TDF error. Submit the request later.	There is an error reaching out to TDF when creating a reship request.	Header
GSIZCR0003	Original order or line for reship cannot be found with the information in the request.	An order number that does not exist in OMS is received in the request, an invalid Prime/Sub line number is sent in the request, or a wrong EnterpriseCode is present in the incoming request.	Header
GSIZCR0007	Payment type is invalid.	The input request has an invalid PaymentType value.	Header
GSIZCR0006	Ship method is invalid.	A line in the reship submit request has an invalid ship method.	Header
GSIZCR0004	Bill-to address is missing.	The bill-to address is missing.	Header
GSIZCR0008	Line type is invalid.	An invalid LineType value is passed in the request to create a reship.
GSIZCR0005	Error occurs when processing reship request. Contact admin.	None of the specific errors apply.
VALID	No error.	No error.	Header or line

Example

Request JSON

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{
  "sellerId": "TMSUS",
  "orderId": "30006592849",
  "customerOrderId": "0047408070984",
  "validationRequest": false,
  "orderDocumentType": "SALES",
  "modificationInfo": {
    "requestSource": "CustomerCare",
    "userInfo": {
      "id": "1",
      "name": "testname"
    }
  },
  "transaction": {
    "id": "78cb62d2-18a1-4b9f-9be9-0006c72e225c",
    "interactionId": "78cb62d2-18a1-4b9f-9be9-0006c72e225c"
  },
  "addresses": [
    {
      "addressId": "ship_address_home_1",
      "addressType": "Mailing",
      "addressLine1": "7601 Trade Port Dr",
      "addressLine2": "",
      "firstName": "Mm",
      "lastName": "Test2",
      "city": "Louisville",
      "stateOrProvinceCode": "KY",
      "countryCode": "US",
      "zipCode": "40258",
      "phone": "91917211111",
      "pobox": false
    }
  ],
  "reshipItems": [
    {
      "reshipItemId": "1",
      "exchangeItemId": "230-026703919",
      "lineNo": "1",
      "returnRequired": false,
      "priceOverride": false,
      "quantity": 1,
      "reasonCode": "4",
      "shippingMethod": "ANY_STD",
      "dateRanges": [
        {
          "type": "SHIPPING",
          "from": "2024-10-03T14:44:07.000Z",
          "to": "2024-10-08T14:44:07.000Z"
        },
        {
          "type": "DELIVERY",
          "from": "2024-10-05T14:44:07.000Z",
          "to": "2024-10-10T14:44:07.000Z"
        }
      ],
      "shippingAddressRefId": "ship_address_home_1"
    }
  ]
}

Response JSON

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{

{
  "ReshipCreateResponse": {
    "SourceId": "TMSNAe",
    "CustomerOrderId": 100001905185,
    "TransactionId": 1650,
    "ResponseCode": "SUCCESS",
    "ReshipInfo": {
      "ReshipWithReturn": {
        "GeneratedOrder": {
          "OrderType": "ZCRExchange",
          "CustomerOrderId": 100001905185,
          "OrderPurpose": "EXCHANGE"
        },
        "OrderItems": {
          "OrderItem": {
            "ResponseCode": "VALID",
            "TotalChargeIfNotReturned": 114
          }
        }
      }
    }
  }
}