Look Up Return Merchandise Authorization
This API returns RMA information for the specified order. It can also return package information, if the packageInfoRequired element is set to true.
| Action | URI Template | Transaction Type |
|---|---|---|
| POST | /return-order-create/sellers/{sellerId/orders/{orderId}returns/lookupRMA | Returns RMA if found. |
Example Requests
Copy
No Package Info Required
{
"orderId": "2000009318",
"orderType": "OMS",
"store": "TMSUS",
"storeType": "Channel",
"sourceName": "ROMUI",
"sourceLocationId": "TMS_NA-DC001",
"packageInfoRequired": false
}Copy
Package Info Required
{
"orderId": "2000026296",
"orderType": "OMS",
"store": "TMSUS",
"storeType": "Store",
"sourceName": "ROMUI",
"sourceLocationId": "TMS_NA-DC001",
"rmaid": "200002629620200719182546298",
"packageInfoRequired": true
}Example Responses
Copy
RMA Found
{
"orderId": "2000009318",
"orderType": "OMS",
"store": "TMSUS",
"storeType": "Channel",
"rmadetails": [
{
"items": {
"item": [
{
"lineNumber": "1",
"itemId": "21-RITOCS004b",
"returnQuantity": 1,
"returnReasonCode": {
"value": "01",
"category": "Customer did not want"
}
}
]
},
"returnLocation": {
"whsName": "100801",
"whsStreet": "äÄéçï街名_®©street_name & \"Katanè\" <'Test'>Q & Rnullnull",
"whsCity": "DEVON",
"whsState": "PA",
"whsPostalCode": "19333",
"whsCountryCode": "US"
},
"isRMAActive": false,
"creationDate": "2019-12-18T04:00:00+0000",
"rmaid": "200000931820200512161141396"
},
{
"items": {
"item": [
{
"lineNumber": "1",
"itemId": "21-RITOCS004b",
"returnQuantity": 1,
"returnReasonCode": {
"value": "01",
"category": "Customer did not want"
}
}
]
},
"returnLocation": {
"whsName": "100801",
"whsStreet": "äÄéçï街名_®©street_name & \"Katanè\" <'Test'>Q & Rnullnull",
"whsCity": "DEVON",
"whsState": "PA",
"whsPostalCode": "19333",
"whsCountryCode": "US"
},
"isRMAActive": true,
"creationDate": "2019-12-18T04:00:00+0000",
"expiryDate": "2020-08-04T02:06:11+0000",
"rmaid": "200000931820200512161218716"
},
{
"items": {
"item": [
{
"lineNumber": "1",
"itemId": "21-RITOCS004b",
"returnQuantity": 1,
"returnReasonCode": {
"value": "01",
"category": "Customer did not want"
}
}
]
},
"returnLocation": {
"whsName": "100801",
"whsStreet": "äÄéçï街名_®©street_name & \"Katanè\" <'Test'>Q & Rnullnull",
"whsCity": "DEVON",
"whsState": "PA",
"whsPostalCode": "19333",
"whsCountryCode": "US"
},
"isRMAActive": true,
"creationDate": "2019-12-18T04:00:00+0000",
"expiryDate": "2020-08-04T02:06:11+0000",
"rmaid": "200000931820200512180219294"
}
]
}Copy
RMA Found - with Package Info
{
"orderId": "2000026296",
"orderType": "OMS",
"store": "TMSUS",
"storeType": "Store",
"packages": {
"package": [
{
"items": {
"item": [
{
"lineNumber": "1",
"itemId": "21-RITOCS001a",
"returnQuantity": 1,
"itemDetails": {
"height": 1.5001,
"width": 5.00001,
"dimensionUOM": "INCHES",
"weight": 3.11001,
"weightUOM": "POUNDS"
}
}
]
},
"returnApproved": true,
"returnWarehouseId": "TMSNA-DC445",
"returnWareHouseInfo": {
"name": "Martinsville Sellable DC (DLX)",
"address": {
"addressLine": [],
"city": "Martinsville",
"stateProvinceCode": "VA",
"postalCode": "24112",
"countryCode": "US"
}
},
"customerInfo": {
"name": "IndianaJones",
"address": {
"addressLine": [],
"city": "King of Prussia",
"stateProvinceCode": "PA",
"postalCode": "19406-0001",
"countryCode": "US"
},
"emailAddress": "RIT_E2E_1_OCS@dashboard.gsi"
},
"invoiceAmount": 10.0
}
]
},
"rmadetails": []
}Copy
No RMAs Found
{
"orderId": {
"value": "2429",
"type": "OMS"
},
"store": {
"value": "TMSUS",
"type": "STORE"
},
"packages": null,
"errorResponse": {
"errorCode": null,
"errorDescription": "No RMAs exist for Order"
},
"rmadetails": []
}