Radial Fraud Zero Batch Order Processing analyzes a batch of orders for fraud risk. To submit orders, you prepare a CSV file with information for multiple orders and place the file on a Radial FTP server.

File Format

In the CSV file, each row contains information for one order. The fields for each row are listed below.

Field Number CSV Header (Field Name) Description Restrictions Data Type Required?
1 OrderID Order ID Min length is 1
Max length is 40
String Yes
2 ClientID Client ID Min length is 1 String Yes
3 OrderSource Source of the Order Min length is 1
Max length is 40
String Yes
4 PromotionalCode Promotional Code (if applicable) No minimum or maximum values String No
5 OrderTS Order Date and Time in the following format in UTC: YYYY-MM-DDTHH:MM:SS.SSS Sample Data: 2011-03-11T18:38:59.910 Min value is 1900-01-01T00:00:00
Max value is 2100-01-01T00:00:00
String Yes
6 OrderTimeZoneOffset The time zone offset for the server at the time of submitting the order compared to UTC. The range is from -12 to 13 in half or quarter hour increments. Sample data: 0, -5, +7 No minimum or maximum values double Yes
7 OrderDST Is set to True if DST was active on the server at the time of submitting the order. Is set to false if DST was not active on the server at the time of submitting the order.Sample Data: false No minimum or maximum values boolean Yes
8 TransactionTS Transaction Date and Time in the following format: YYYY-MM-DD HH:MM:SS.MS
Example: 2012-03-01 14:25:53.0
Min value is 1900-01-01T00:00:00
Max value is 2100-01-01T00:00:00
String No
9 TransactionType Transaction type, if available No minimum or maximum values String No
10 TenderType Tender Type field should input the 2-digit Transaction type code Min length is 1
No maximum value
String Yes
11 PaymentCurrencyCode Payment Currency Code as an input to this column Sample Data: USD Min length is 1
No maximum value
String Yes
12 CardNumberRaw If the Raw Credit Card number or Gift Card number is available, provide here as an input Max length 32
Allowed vales are [a-zA-Z0-9\-]
String No [see Note 1]
13 CardNumberSha1 If the Raw Credit Card number or Gift Card number is not available, and if the hashed card number using SHA1 algorithm is available, provide here as an input Max length 32
Allowed values are [a-zA-Z0-9\-]
String No [see Note 1]
14 CardNumberToken If the Raw Credit Card number or Gift Card number is not available, and if the token generated by Radial Payment Service is available, provide here as an input Max length 32
Allowed values are [a-zA-Z0-9\-]
String No [see Note 1]
 

NOTE 1: One of the following must be included: CreditCardNumberRaw, CreditCardNumberSha1, or CreditCardNumberToken.

If multiple payments are used for a single order, those should be provided in multiple rows. For example, an order having both Visa credit card and a gift card should have two rows, each with one card number and payment details

15 CardExpDate

Provide Card # expiry date, if available Sample Data: 2011-09

No minimum or maximum values.
Valid year month is to be specified
String No
16 PaymentAmount The amount of the payment as an input to this column Sample Data: 704.7 No minimum or maximum values double Yes
17 TotalOrderAmountAfterTax Total Order Amount including taxes (Amount without decimal value or with maximum with 2 decimals) No minimum or maximum values double Yes
18 TotalOrderAmountBeforeTax Total Order Amount including taxes, if available No minimum or maximum values double No
19 ShippingFirstName Shipping person's given name No minimum or maximum values
Letters only, upper or lower case
String No
20 ShippingLastName Shipping person's last (family) name No minimum or maximum values Letters only, upper or lower case String No
21 ShippingAddressLine1 Shipping Address Line 1. PO Box # is acceptable Min length is 1 Max length is 100 String No
22 ShippingAddressLine2 Shipping Address Line 2, if available Min length is 1 Max length is 100 String No
23 ShippingAddressCity Shipping Address City No minimum or maximum values String No
24 ShippingAddressMainDivisionCode Shipping Address State. Examples: PA, NY, NJ etc. Min length is 1
No maximum value
String No
25 ShippingAddressPostalCode Shipping Address Postal Code Min length is 1
No maximum value
String No
26 ShippingAddressCountryCode Shipping Address Country Code , e.g., US for United States No minimum or maximum values String Yes
27 ShippingTelephone Shipping Telephone Min length is 1
No maximum value
String No
28 ShippingEmail Shipping Email, if available A valid email address format.
Min length is 1
Max length is 256
String No
29 ShippingCurrencyCode The Currency Code used to show the Shipping Amount Before Tax and Shipping Amount After Tax values. Sample Data: USD Three-letter ISO-4217 code identifying the type of currency used for the transaction.
Min length is 1
No maximum value
String Yes
30 ShippingMethod

Shipping Method (if 2 words, then with an underscore)

Examples: USPS_Priority, Standard_Ground, 1Day, 2Day

Min length is 1
No maximum value
String Yes
31 ShippingAmountBeforeTax Shipping Amount Before Tax No minimum or maximum values double No
32 ShippingAmountAfterTax Shipping Amount After Tax sould be input, if available No minimum or maximum values double Yes
33 BillingFirstName Billing person's given name No minimum or maximum values
Letters only, upper or lower case
String Yes
34 BillingLastName Billing person's last (family) name No minimum or maximum values
Letters only, upper or lower case
String No
35 BillingAddressLine1 Billing Address Line 1. PO Box # is acceptable Min length is 1
Max length is 100
String No
36 BillingAddressLine2 Billing Address Line 2, if available Min length is 1
Max length is 100
String No
37 BillingAddressCity Billing Address City No minimum or maximum values String No
38 BillingAddressMainDivisionCode Billing Address State. Examples: PA, NY, NJ Min length is 1
No maximum value
String No
39 BillingAddressPostalCode Billing Address Postal Code Min length is 1
No maximum value
String No
40 BillingAddressCountry Billing Address Country Code , e.g., US for United States No minimum or maximum values String Yes
41 BillingTelePhone Billing Telephone No minimum or maximum values String No
42 BillingEmail Billing Email, if available A valid email address format.
Min length is 1
Max length is 256
String Yes
43 TransactionAVSResp Transaction AVS Response, if available No minimum or maximum values String No
44 TransactionCVV2Resp 1-character Transaction CVV2 Response, if available. Example: S or P No minimum or maximum values String No
45 TransactionVBVResp Transaction VBV Response, if available No minimum or maximum values String No
46 AVSAddrResp AVS Address Response, if available No minimum or maximum values String No
47 AVSZipResp AVS Zip Response, if available No minimum or maximum values String No
48 3DSResp 3DS Response, if available No minimum or maximum values String No
49 AMEXPhoneResp AMEX Phone Response, if available No minimum or maximum values String No
50 AMEXNameResp AMEX Name Response, if available No minimum or maximum values String No
51 AMEXEmailResp AMEX Email Response, if available No minimum or maximum values String No
52 ProductIDPromo If there is a Product ID Promo available mention Y else input value N Min length is 1
No maximum value
String No
53 ProductID Applicable Product ID / SKU # Min length is 1
No maximum value
String No
54 ProductIDWeight Product ID weight with maximum of 2 decimals No minimum or maximum values Float No
55 ProductlTotaAmount Product Total Amount No minimum or maximum values Float Yes
56 ProductUnitCost Product Unit Cost No minimum or maximum values Float Yes
57 ProductType Product Type / Order line item category.
Example: MAP_MAKEUP_EYES_MASCARAS, MAP_MAKEUP_EYE_BLINERS
Min length is 1
No maximum value
String No
58 ProductDesc Product Description if available Min length is 1
No maximum value
String No
59 ProductQty Product Quantity in number No minimum or maximum values int Yes
60 ProductCurrencyCode

Product Currency Code

Sample Data: USD

Min length is 1
No maximum value
String Yes
61 UnitCurrencyCode

Unit Currency Code

Sample Data: USD

Min length is 1
No maximum value
String Yes
62 ReturnCustomer A Boolean value of “true” or “false” to show whether the customer is an old customer who logged in to the web store using his/her account or not. True means customer is logged in with his/her account. No minimum or maximum values boolean No
63 TimeSpentOnSite This will provide the total time customer spent on the web site before submitting an order. Should be a DOUBLE value with minutes and seconds format. For example, 2.34, 0.0 No minimum or maximum values double No
64 BrowserSessionID Browser Session ID / devise information, if available No minimum value
Max length is 255
String No
65 BrowserConnection Browser Connection name, if available Min length is 1
No maximum value
String No
66 BrowserHostname Browser Hostname, if available Min length is 1
Max length is 100
String No
67 BrowserAccept Browser Accept name, if available Min length is 1
No maximum value
String No
68 BrowserAcceptEncoding Browser Accept Encoding name, if available Min length is 1
No maximum value
String No
69 BrowserAcceptCharset Browser Accept Charset name, if available Min length is 1
No maximum value
String No
70 BrowserUserAgent Browser User Agent name, if available Min length is 1
No maximum value
String No
71 BrowserAcceptLanguage Browser Accept Language, if available Min length is 1
No maximum value
String No
72 RawCookie Device cookie information, if available Min length is 1
No maximum value
String No
73 BrowserCookie Browser Cookie name, if available Min length is 1
No maximum value
String No
74 BrowserIP Device IP address, if applicable Min length is 1
Max length is 15
String No
75 BrowserReferer Browser Referrer name, if available Min length is 1 No maximum value String No
76 PaymentDescription Payment Description should specify the payment method . Examples: Visa, MasterCard, PayPal No minimum or maximum values String No
77 AddressStatus PayPal transaction response for address (Irrespective of payment type, including PayPal, this filed is not a mandatory) No minimum or maximum values String No
78 PayerStatus PayPal verification response for email No minimum or maximum values String No
79 PayerCountry PayPal verification response for account country No minimum or maximum values String No
80 UserType User Type, if available No minimum or maximum values String No
81 UserPassword Examples:. APPROVED, AVS, DECLF, SENDTOJDA etc. Min length is 1
No maximum value
String No
82 TotalAuthAttempts Total Authorized Attempts, if available No minimum or maximum values int No
83 ProxyOrder A Boolean value of “true” if the order is a proxy order and “False” if it is not a proxy order. No minimum or maximum values String No

Place the File on Radial's FTP Server

To place the CSV file on Radial’s FTP server, you can use standard FTP tools such as filezilla or winscp. The following steps show how to use winscp to submit files.

  1. After Installing winscp, click the winscp shortcut icon. The application launches.

  2. Enter your login details as shown below.

    • File protocol: FTP or SFTP
    • Port number: 21 for FTP or 22 for SFTP
    • Host Name, User Name, and Password: enter the values provided by Radial.

    Click the Save button so the application will remember your login details for future logins.

  3. Click the Login button.
  4. Enter the password if prompted, as shown below.

  5. On the FTP server, open the Inbox folder.

    The left panel shows your local directory. The right panel shows the FTP server directory. On the right side, click the Inbox folder.

  6. In your local directory, navigate to the location of the CSV file.

  7. Drag the CSV file from your local directory and drop it in the Inbox folder of the FTP server directory.

  8. If the file is deleted from your Inbox folder, look in the InboxArchive folder. If the file is listed in the InboxArchive folder, that confirms that the file has been processed by Radial.

Integration Details

A CSV file can contain a maximum of 1000 rows.

Store ID will be provided by Radial during integration.

Use a separate row for each line item

If there are multiple items in an order, there should be multiple rows per in a file with the same order ID and store ID. When there are multiple rows, all other details of the order should be repeated except the fields that are specific to the item.

For example, if there are two line items in an order shipping to two different shipping addresses, row 1 will have order ID as 123456789, store ID ABCTEST and all other details as per that item, row 2 will have same order id and store id but different line item details and the shipment details where that particular item is being shipped to. If both line items are being shipped to same address, the address should be copied into row 2 as well from row 1. Each item's row must indicate where that item will be shipped to.

Use a separate row for each payment

If multiple payments are used for a single order, those should be provided in multiple rows. For example, an order having both Visa credit card and a gift card should have two rows each with one card number and payment details.

Similar to line items, there should be multiple rows with same order ID and store ID, and the payment details should be different in each row when an order has multiple payments.

Keep an order's lines in sequential order in one file

If an order takes multiple rows:

  • All the rows related to one order should be provided in sequential order in the CSV file.
  • If you split data into two or more files, make sure an order is not split between files. Keep all of an order's lines together in the same file.

For example, if there are 5 line items in an order, all 5 rows need to be passed in sequential order in a CSV file. We cannot have rows 1- 4 with order id 987654321 and row 10 with order id 987654321.