Default User Roles and Permissions
Radial Order Management
Radial Order Management (ROM) comes pre-loaded with six default roles. The standard permissions associated with each of those roles are listed in the following table. These standard roles can be used as-is or modified based on the level of access your users require within your organization. New roles can also be added if needed.
For questions on modifying these configuration, please contact your Radial project team.
Permission | Store Associate | Store Manager | Inventory Manager | Sourcing Manager | Customer Service | Client Admin |
|---|---|---|---|---|---|---|
Store Processes |
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View Fulfillment Dashboard | • |
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| • | |
Pick Orders | • | • |
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|
| • |
View/Edit Pick Tickets | • | • |
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|
| • |
Reassign Pick Tickets |
| • |
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|
| • |
Bulk Pick Decline |
| • |
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|
| • |
Mark STS Orders as Checked-in | • | • |
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|
| • |
Pack SFS Orders | • | • |
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|
| • |
Bulk Pack Decline |
| • |
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|
| • |
Mark ISPU Orders as Picked up | • | • |
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|
| • |
Fulfill Associate Delivery Orders | • | • |
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|
| • |
Reprint Documents | • | • |
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| • |
Add/Edit/Delete/Publish Print Docs |
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|
| • |
View/Process Order Returns | • | • |
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| • | • |
View Store Messages | • | • |
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|
| • |
Add/Edit/Delete Store Messages |
| • |
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|
| • |
User Management |
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View Users | • | • |
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|
| • |
Add/Edit/Delete Users |
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|
| • |
View Roles |
| • |
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| • |
Add/Edit/Delete Roles |
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|
| • |
View/Edit Personal Profile | • | • | • | • | • | • |
Orders |
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View Orders & Fulfillment Orders | • | • | • | • | • | • |
Add/Edit Orders |
| • |
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| • |
Add/ Edit Zero Cost Orders |
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| • **restricted |
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View Order Events |
| • |
|
| • | • |
View/Action Order Exceptions |
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| • |
View/Edit Reason Codes |
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| • |
Inventory Management |
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View Availability | • | • | • | • | • | • |
View Inventory | • | • | • | • | • | • |
Add/Adjust Inventory |
| • | • |
|
| • |
View Inventory Audits |
| • | • | • |
| • |
View Items |
| • | • | • |
| • |
Add/Edit Items |
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|
| • |
View/Edit Putaway Items | • | • |
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| • |
View/Edit ATP Rules |
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|
| • |
View/Edit Fulfillment Node Items |
|
| • | • |
| • |
View/Edit Safety Stock Rules |
|
| • |
|
| • |
View Omnichannel Fulfillment Dashboard |
| • | • | • |
| • |
Order Sourcing |
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View/Edit Core Rules |
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|
| • |
| • |
View/Edit Seller Rules |
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| • |
| • |
View/Edit Shipping Distance Groups |
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|
| • |
| • |
View/Edit Shipping Regions |
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|
| • |
| • |
View/Edit Shipping Region Groups |
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|
| • |
| • |
View/Edit Shipping Zone Groups |
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|
| • |
| • |
View/Edit Fulfillment Node Groups |
|
| • | • |
| • |
View/Edit Order Queues |
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| • |
View/Edit Node Calendars |
|
| • | • |
| • |
Organization Management |
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View/Edit Sellers |
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| • |
View/Edit Inventory Organizations |
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| • |
Lookup Fulfillment Nodes | • | • | • | • | • | • |
View/Edit Fulfillment Nodes |
|
| • | • |
| • |
Release Notes |
| • | • | • |
| • |
**restricted: The Zero Cost Order permission should be assigned to a restricted number of customer service representatives due to the nature of this feature. Best Practice is to create a separate Customer Service Supervisor role that has the Zero Cost Order permission in addition to the standard Customer Service permissions.
Radial Order Management Lite
Radial Order Management (ROM) Lite comes pre-loaded with two default roles. The standard permissions associated with each of those roles are listed in the following table. These standard roles can be used as-is or modified based on the level of access your users require within your organization. New roles can also be added if needed.
For questions on modifying these configurations, please contact your Radial project team.
Permission | Inventory & Sourcing Manager | Inventory Manager |
|---|---|---|
User Management |
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|
View Users | • | • |
Add/Edit/Delete Users | • | • |
View Roles | • | • |
Add/Edit/Delete Roles | • | • |
View/Edit Personal Profile | • | • |
Orders |
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|
View Orders & Fulfillment Orders | • | • |
View Order Events | • | • |
Inventory Management |
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|
View Availability | • | • |
View Inventory | • | • |
Add/Adjust Inventory | • | • |
View Inventory Audits | • | • |
View Items | • | • |
Add/Edit Items | • | • |
View/Edit ATP Rules | • | • |
View/Edit Fulfillment Node Items | • | • |
View/Edit Safety Stock Rules | • | • |
View Omnichannel Fulfillment Dashboard | • | • |
Lookup Node Calendars | • | • |
Order Sourcing |
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View/Edit Core Rules | • |
|
View/Edit Seller Rules | • |
|
View/Edit Shipping Distance Groups | • |
|
View/Edit Shipping Regions | • |
|
View/Edit Shipping Region Groups | • |
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View/Edit Shipping Zone Groups | • |
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View/Edit Fulfillment Node Groups | • |
|
View/ Edit Node Calendars | • |
|
Organization Management |
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View/Edit Sellers | • |
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View/Edit Inventory Organizations | • | • |
Lookup Fulfillment Nodes | • | • |
View/Edit Fulfillment Nodes | • |
|
Release Notes | • | • |
Radial Order Management - Single Fulfillment Node
Radial Order Management (Single Fulfillment Node) comes pre-loaded with one default role. The standard permissions associated with each of those roles are listed in the following table.
If you have questions about modifying these configurations, contact your Radial project team.
| Administrator | User Management |
|---|---|---|
User Management |
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|
View Users |
| • |
Add/Edit/Delete Users |
| • |
View Roles |
| • |
Add/Edit/Delete Roles |
| • |
View/Edit Personal Profile | • |
|
Orders |
|
|
View Orders & Fulfillment Orders | • |
|
View Order Events | • |
|
Inventory Management |
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View Availability | • |
|
View Inventory | • |
|
Add/Adjust Inventory | • |
|
View Inventory Audits | • |
|
View Items | • |
|
Add/Edit Items | • |
|
View/Edit Fulfillment Node Items | • |
|
View Omnichannel Fulfillment Dashboard | • |
|
Lookup Fulfillment Nodes | • |
|
View/Edit ATP Rules | • |
|
View/Edit Safety Stock Rules | • |
|
Lookup Node Calendars | • |
|
Organization Management |
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View/Edit Sellers | • |
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View/Edit Inventory Organizations | • |
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Lookup Fulfillment Nodes | • |
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View/Edit Fulfillment Nodes | • |
|
Release Notes | • |
|
Payments & Fraud
Payments & Fraud comes pre-loaded with five default roles. The standard permissions associated with each of those roles are listed in the following table. These standard roles can be used as-is or modified based on the level of access your users require within your organization. New roles can also be added if needed.
For questions on modifying these configurations, please contact your Radial project team.
| Permission | PTF Portal Admin | Radial Account Manager | Client Manager | Client Read Only | Fraud Order Update |
|---|---|---|---|---|---|
Administration | • |
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Fraud |
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Read Fraud Dashboard | • | • | • | • | • |
Search for Order | • | • | • | • | • |
Update Order | • | • |
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| • |
Payments |
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Read Payments Dashboard | • | • | • | • |
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Search for Transaction | • | • | • | • |
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Events |
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Search for Events | • | • | • | • |
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Retrigger Events | • | • | • |
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Users |
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Create, Delete, Update User | • | • | • |
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Read, Look Up User | • | • | • | • |
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Client |
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Create, Update, Delete Client | • | • |
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Read Client | • | • | • | • |
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API Test Harness |
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Create API Test | • | • | • |
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Provisioning Status |
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Read Provisioning Status | • | • |
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Configuration |
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Create, Update, Delete Webhook Configuration | • | • | • |
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Read Webhook Configuration | • | • | • | • |
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Create, Update, Delete, Read Apple Pay Configuration | • | • | • |
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Read, Update Store Configuration | • | • |
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Read Environment Configuration | • |
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Create, Update, Delete, Read Store ID Mapping | • |
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Users and Roles |
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Update, Read User Profile | • | • | • | • | • |
Read, Look Up Role | • | • | • | • |
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Create, Update, Delete Role | • |
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Related Topics