Radial Order Management

Radial Order Management (ROM) comes pre-loaded with six default roles. The standard permissions associated with each of those roles are listed in the following table. These standard roles can be used as-is or modified based on the level of access your users require within your organization. New roles can also be added if needed.

For questions on modifying these configuration, please contact your Radial project team.

Permission

Store Associate

Store Manager

Inventory Manager

Sourcing Manager

Customer Service

Client Admin

Store Processes

 

 

 

 

 

 

View Fulfillment Dashboard

 

 

 

Pick Orders

 

 

 

View/Edit Pick Tickets

 

 

 

Reassign Pick Tickets

 

 

 

 

Bulk Pick Decline

 

 

 

 

Mark STSClosed Ship-to Store. Orders as Checked-in

 

 

 

Pack SFSClosed Ship-from Store. Orders

 

 

 

Bulk Pack Decline

 

 

 

 

Mark ISPUClosed In-Store Pickup. Orders as Picked up

 

 

 

Fulfill Associate DeliveryClosed A fulfillment process in which retail store associate delivers orders to shoppers. Orders

 

 

 

Reprint Documents

 

 

 

Add/Edit/Delete/Publish Print Docs

 

 

 

 

 

View/Process Order Returns

 

 

View Store Messages

 

 

 

Add/Edit/Delete Store Messages

 

 

 

 

User Management

 

 

 

 

 

 

View Users

 

 

 

Add/Edit/Delete Users

 

 

 

 

 

View Roles

 

 

 

 

Add/Edit/Delete Roles

 

 

 

 

 

View/Edit Personal Profile

Orders

 

 

 

 

 

 

View Orders & Fulfillment Orders

Add/Edit Orders

 

 

 

 

Add/ Edit Zero Cost Orders

 

 

 

 

**restricted

 

View Order Events

 

 

 

View/Action Order Exceptions

 

 

 

 

 

View/Edit Reason Codes

 

 

 

 

 

Inventory Management

 

 

 

 

 

 

View Availability

View Inventory

Add/Adjust Inventory

 

 

 

View Inventory Audits

 

 

View Items

 

 

Add/Edit Items

 

 

 

 

 

View/Edit Putaway Items

 

 

 

View/Edit ATPClosed The quantity of inventory that can be used to fulfill orders on or before a specific date. Also called Available to Promise. Rules

 

 

 

 

 

View/Edit Fulfillment NodeClosed A fulfillment location; that is, a DC, store, or dropship vendor. Also called Inventory Node. Items

 

 

 

View/Edit Safety StockClosed An additional quantity of an item held in the inventory to reduce the risk that the item will be out of stock. In the context of omni fulfillment, safety stock ensures that not all retail inventory is promised online. Rules

 

 

 

 

View Omnichannel Fulfillment Dashboard

 

 

Order Sourcing

 

 

 

 

 

 

View/Edit Core Rules

 

 

 

 

View/Edit Seller RulesClosed A set of fulfillment constraints), fulfillment optimizations, sourcing restrictions), and node prioritization rules.

 

 

 

 

View/Edit Shipping Distance Groups

 

 

 

 

View/Edit Shipping Regions

 

 

 

 

View/Edit Shipping RegionClosed A collection of ZIP Codes, countries, or states/provinces Groups

 

 

 

 

View/Edit Shipping Zone Groups

 

 

 

 

View/Edit Fulfillment NodeClosed A fulfillment location. Can be a distribution center, dropshipper, or retail store. Groups

 

 

 

View/Edit Order Queues

 

 

 

 

 

View/Edit Node Calendars

 

 

 

OrganizationClosed A business entity that... Management

 

 

 

 

 

 

View/Edit Sellers

 

 

 

 

 

View/Edit Inventory Organizations

 

 

 

 

 

Lookup Fulfillment Nodes

View/Edit Fulfillment Nodes

 

 

 

Release Notes

 

 

**restricted: The Zero Cost Order permission should be assigned to a restricted number of customer service representatives due to the nature of this feature. Best Practice is to create a separate Customer Service Supervisor role that has the Zero Cost Order permission in addition to the standard Customer Service permissions.

Radial Order Management Lite

Radial Order Management (ROM) Lite comes pre-loaded with two default roles. The standard permissions associated with each of those roles are listed in the following table. These standard roles can be used as-is or modified based on the level of access your users require within your organization. New roles can also be added if needed.

For questions on modifying these configurations, please contact your Radial project team.

Permission

Inventory & Sourcing Manager

Inventory Manager

User Management

 

 

View Users

Add/Edit/Delete Users

View Roles

Add/Edit/Delete Roles

View/Edit Personal Profile

Orders

 

 

View Orders & Fulfillment Orders

View Order Events

Inventory Management

 

 

View Availability

View Inventory

Add/Adjust Inventory

View Inventory Audits

View Items

Add/Edit Items

View/Edit ATP Rules

View/Edit Fulfillment Node Items

View/Edit Safety Stock Rules

View Omnichannel Fulfillment Dashboard

Lookup Node Calendars

Order Sourcing

 

 

View/Edit Core Rules

 

View/Edit SellerClosed A seller is part of an organization. It can represent a sales channel, geographic region, or line of business. Organizations can have more than one seller, but a seller can have only one organization. Rules

 

View/Edit Shipping Distance Groups

 

View/Edit Shipping Regions

 

View/Edit Shipping Region Groups

 

View/Edit Shipping Zone Groups

 

View/Edit Fulfillment Node Groups

 

View/ Edit Node Calendars

 

Organization Management

 

 

View/Edit Sellers

 

View/Edit Inventory Organizations

Lookup Fulfillment Nodes

View/Edit Fulfillment Nodes

 

Release Notes

Radial Order Management - Single Fulfillment Node

Radial Order Management (Single Fulfillment Node) comes pre-loaded with one default role. The standard permissions associated with each of those roles are listed in the following table.

If you have questions about modifying these configurations, contact your Radial project team.

 

Administrator

User Management

User Management

 

 

View Users

 

Add/Edit/Delete Users

 

View Roles

 

Add/Edit/Delete Roles

 

View/Edit Personal Profile

 

Orders

 

 

View Orders & Fulfillment Orders

 

View Order Events

 

Inventory Management

 

 

View Availability

 

View Inventory

 

Add/Adjust Inventory

 

View Inventory Audits

 

View Items

 

Add/Edit Items

 

View/Edit Fulfillment Node Items

 

View Omnichannel Fulfillment Dashboard

 

Lookup Fulfillment Nodes

 

View/Edit ATP Rules

 

View/Edit Safety Stock Rules

 

Lookup Node Calendars

 

Organization Management

 

 

View/Edit Sellers

 

View/Edit Inventory Organizations

 

Lookup Fulfillment Nodes

 

View/Edit Fulfillment Nodes

 

Release Notes

 

Payments & Fraud

Payments & Fraud comes pre-loaded with five default roles. The standard permissions associated with each of those roles are listed in the following table. These standard roles can be used as-is or modified based on the level of access your users require within your organization. New roles can also be added if needed.

For questions on modifying these configurations, please contact your Radial project team.

PermissionPTF Portal AdminRadial Account ManagerClient ManagerClient Read OnlyFraud Order Update

Administration

 

 

 

 

Fraud

 

 

 

 

 

Read Fraud Dashboard

Search for Order

Update Order

 

 

Payments

 

 

 

 

 

Read Payments Dashboard

 

Search for Transaction

 

Events

 

 

 

 

 

Search for Events

 

Retrigger Events

 

 

Users

 

 

 

 

 

Create, Delete, Update User

 

 

Read, Look Up User

 

Client

 

 

 

 

 

Create, Update, Delete Client

 

 

 

Read Client

 

API Test Harness

 

 

 

 

 

Create API Test

 

 

Provisioning Status

 

 

 

 

 

Read Provisioning Status

 

 

 

Configuration

 

 

 

 

 

Create, Update, Delete Webhook Configuration

 

 

Read Webhook Configuration

 

Create, Update, Delete, Read Apple Pay Configuration

 

 

Read, Update Store Configuration

 

 

 

Read Environment Configuration

 

 

 

 

Create, Update, Delete, Read Store ID Mapping

 

 

 

 

Users and Roles

 

 

 

 

 

Update, Read User Profile

Read, Look Up Role

 

Create, Update, Delete Role

 

 

 

 

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