R02 Cancellation Detail

The Cancellation Detail report shows details about individual cancelled orders.

Filters

The filter pane for this report includes the following filters.

Date: specify a range of dates for information on cancellations during that period.
Seller Name
Fulfillment Location

Data Elements

The Returns Details report lists each cancellation, organized by seller and date.

Column	Description
Seller Name	The name of the seller or sub-client, as set up in the order management system. Usually a seller corresponds to one sales channel, for example, a webstore serving a particular geographic region operating under a particular name.
Fulfillment Location	The specific location where the order was fulfilled.
Cancel Date	The date the order was cancelled.
Customer Reason Code	A code for the customer's reason for cancelling the order.
Order Date	The date the order was originally placed.
Customer Reason Description	A description for the customer's reason for cancelling the order.
Order ID	Identifying number assigned to the order by the client's webstore.
OMS ID	Identifying number assigned to the order by the order management system.
Catalog ID	A prefix attached to the item number to identify the catalog.
SKU Name	The SKU identifies the item in the store's inventory.
Vendor SKU	The SKU assigned to the item by the item's vendor.
Style ID	Style of the item, from the inventory record for the SKU.
Style	Style group of the item, from the inventory record for the SKU.
ORSO Type	Identification of the referring site or the source of the link. For example, the ORSO Type would specify that the visitor came from Yahoo Shopping.
ORSO Code	String that identifies various elements of an ad campaign and/or ad placement. For example, the ORSO Code may specify the details of the placement on Yahoo shopping on which you clicked.
Ordering System	The Radial order entry service responsible for processing the original order.
Currency	The currency code for the payment on the original order.
Cancel Units	Number of units that were cancelled.
Cancel Net	Total amount the customer was charged for cancelled items, including freight and all promotions (excludes tax).
Cancel Net Product	Net amount of the cancelled items, after product promotions, that is credited to the customer (excludes tax). Promotions are pro-rated at the unit level.
Cancel Net Freight	Freight charges for the cancelled items after freight promotions (excludes tax). Promotions are pro-rated at the unit level.
Cancel Tax	Total tax amount on cancelled product (including freight).
Shipping City	Address city of the customer’s shipping address.
Shipping State	Address state/province of the customer’s shipping address.
Shipping Zip	Address zip/postal code of the customer’s shipping address.
Shipping Country	Address country of the customer’s shipping address.