The Hassle Free Return Details report shows details for orders that are returned under hassle free return policies.

Filters

The filter pane for this report includes the following filters.

  • Charge Date: specify a range of dates to see information for returns that were charged during that period.

  • Seller Name

  • Return Label Created: select whether the return label was created by Radial or Others.

  • Charge Category: select one or more charge categories to see returns only for those categories

Data Elements

Column

Description

Seller Name

The name of the seller or sub-client, as set up in the order management system. Usually a seller corresponds to one sales channel, for example, a webstore serving a particular geographic region operating under a particular name.

Order Number

Identifying number assigned to the order by the order management system.

Webstore Order Number

Identifying number assigned to the order by the client's webstore.

Charge Date

The date of the charge associated with the return.

Charge Category Name

Name of the charge category assigned to the return.

Charge Category Description

A description for the charge category.

RLS Label Flag

Indicates (with a value of 1) if a return label was generated for this return.

Total Charge Amount

The amount charged for this return.