Order Event APIs

In the life cycle of a webstore order, several significant milestones -- such as the order being shipped to the customer -- serve as triggers for event messages. Systems both inside and outside Radial Order Management can listen for these event messages and use their data to initiate followup actions. For example, an Order Shipment event might prompt the payment system to charge the customer's credit card charge. An email system might respond to the same event by sending a shipment confirmation email to the customer.

You can arrange with Radial to subscribe to your store's order event messages and use the events to trigger followup actions in your own systems.

For details on the event architecture and an overview of the setup process, see Notification APIs.

For sample messages and details of each event, see the following pages:

• Order Accepted Event
• Order Rejected Event
• Order Backorder Event
• Order Confirmation Event
• Order Shipment Event
• Order Cancellation Event
• Order Credit Issued Event
• Order Returned In Transit Event
• Order Pickup Ready Event
• Order Pickup Reminder Event
• Order Pickup Complete Event
• Order Complete Event
• Pick Process Start SLA Event
• Pick Process Complete SLA Event
• Customer Pickup SLA Event
• Customer Pack SLA Event
• Customer Delivery SLA Event
• Fulfillment Order Create Event
• Gift Card Activation Event
• RMA Confirmed Event