Filters

The filter pane for this report includes the following filters.

  • Activity Date: specify a range of dates for the report.
  • Seller Name
  • Facility Name
  • Item Number: specify an item number to see returns only for that item.
  • Client Item Number: specify a client item number to see returns only for that item.
  • Item UPC: specify a UPC to see returns only for that item.

Data Elements

The Returns Details report lists each customer-returned item received by the facility.

Additional hidden columns are available to display in this report. For instructions, see Hide and Show Table Columns. In the default view, the columns listed below are displayed.

Column

Description

Seller ID

A unique identifier for the seller or sub-client, as set up in the order management system. Usually a seller corresponds to one sales channel, for example, a webstore serving a particular geographic region operating under a particular name.

Seller

The name of the seller or sub-client, as set up in the order management system.

Facility ID

Unique identifier for the warehouse or distribution center.

Facility

Name of the warehouse or distribution center.

Activity Date

Date of the latest update to the order record.

Product Group

Product group assigned to the SKU.

Item Number

A unique identifier for the item. Typically, Radial-assigned catalog ID followed by client-assigned SKU number for the item.

Client Item Number

The client's unique identifier for the item.

UPC Number

Universal Product Code, a manufacturer-assigned number that corresponds to a barcode for the item.

Item Description

A text description of the item or SKU.

Item Length

The length of the packaged item.

Item Width

The width of the packaged item.

Item Height

The height of the packaged item.

Color

The item's color designation, if any.

Stock Status

Stock status of the inventory user is viewing. Values are Available, Damaged, and any other client-specific buckets created in the warehouse management system.

Return Units

Total number of units that were included on the return

Return Putaway Units

Total number of return units that were marked as putaway in the warehouse management system.